Frequently Asked Questions

How do I book my tour?

If you’ve found the Vista Paraíso tour you’re interested in, use our online form to select the date, time, and people taking the tour and fill your contact information.

Our booking system will display the total amount of your reservation and the online payment options. Upon successfully completing the transaction, you’ll receive an e-mail with your reservation details and one of our executives will get in touch by phone to confirm the reservation.

You can also book directly by phone from 8:00 to 20:00 at (329) 298-3402.

Is round transportation to Vista Paraíso included?

Of course! Our tours include round transportation from Puerto Vallarta.

Our tour guides will pick you up in Francisco Medina Ascencio Boulevard and Proa Street in Marina Vallarta (just a couple minutes away from the hotel zone, the airport and the cruise ship terminal) and will take you back to the same place after the tour.

You will receive more information about our pick-up points on your booking confirmation.

Can I book transportation from my resort?

Transportation provided by Vista Paraíso has specific pick-up points. However, the concierge at your hotel can help you booking a private transportation to our facilities in Higuera Blanca.

Can I get there in my own car?

Sure! We have a wide parking area for those who prefer to drive to Rancho Montalbeña.

Are cameras and go pros allowed during the tour?

For safety reasons, cameras are not allowed during the tour. But you can bring your camera tocapture the beauty of Higuera Blanca before or after the tour.

Are there guides on the tour?

All the Vista Paraíso tours are led by one of our highly trained guides, who know Higuera Blanca as the palm of their hand!

Are guides bilingual?

All our tour guides are bilingual.

Are tips appropriate?

Sure, if you enjoyed the tour, thank our guides with a voluntary tip.

Can I make the tour alone?

No. For safety reasons, our guides must accompany you during the entire tour.

Do you have restaurant-bar service?

Yes. At the restaurant in Higuera Blanca you can savour typical Mexican food and a variety of flavors of our famous margaritas .

Do you receive credit cards?

Of course.

Can I bring my own food?

You can bring with you snacks or slight meal only.

Are lockers provided?

Yes, we have a lockers area where your belongings will remain safe during the tour.

Are there bathrooms or changing rooms?

Our bathrooms area is quite spacious so you can change your clothes in case it’s necessary.

Are there resting areas?

Yes, across Rancho Montalbeña you’ll find different resting areas where you can enjoy the nature environment after the tour.