Policy
Cancellations & Refunds
We understand plans change. Here is our policy.
✅
More than 24 hours in advance
Free cancellation. Full refund or date change at no charge.
⚠️
Between 12 and 24 hours
50% cancellation fee. Option to reschedule at no extra cost.
❌
Less than 12 hours
No refund. In emergency cases we evaluate on a case-by-case basis.
🌧️
Weather cancellation
If we cancel due to bad weather, full refund or free date change.
How to cancel?
Message us on WhatsApp or email with your booking code (VP-XXXXXX) and we'll process your cancellation right away.