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CANCELLATION POLICIES

Reservation and cancellation policies

In order to guarantee that all of our clients can fully experience and enjoy the natural and cultural charm of the Riviera Nayarit and have a moment of personal discovery during our Punta de Mita tours, we limit the number of attendees on each of our tours. . Therefore, we strongly recommend booking in advance, to ensure your place on your preferred tour.


Make your reservation by calling 329 298 4008 or use the online form to select the date, time and people who will make the tour, fill in your contact information and pay online. One of our executives will contact you by phone to confirm the reservation.

Reservation changes and cancellations

To fulfill our commitment to all our customers, we have a strict cancellation policy. Please consider the following information:

Personal reservations

  1. Cancellations made more than 48 hours in advance: 100% refund.
  2. Cancellations made 24 hours before the tour date: you can change the tour date but there are no refunds.
  3. If you are late for the tour: you can take it in the next hour, subject to availability.
  4. If you do not show up for the tour: there are no refunds.

Group reservations:

  1. Cancellations made more than 15 days before the tour date: 100% refund.
  2. Cancellations made less than 15 days before the tour date: you can change the tour date but there are no refunds.
  3. If the group does not show up for the tour: there are no refunds.

For reservation changes and cancellations, contact us at info@vistaparaiso.mx or call us at 329 298 4008 or (322) 190 8833.


All changes are subject to availability.